Toshiba Migrates Toshiba Digital Telephony Systems To Pure IP

Customer Inter@ction Solutions, Jul 2005 by Butcher, David R

Telephone Systems & Software

Toshiba America Information Systems Inc., Digital Solutions Division (TAIS DSD), has announced the availability of Release 3.1 software, which migrates an existing Toshiba Strata CTX digital business communications system to a Strata CIX pure IP system. Toshiba's Release 3.1 software upgrade gives Toshiba Strata CTX users all the benefits of the Strata CIX pure IP system, including the following:

* Peer-to-peer IP communications, plus the ability to add digital TDM where it makes sense, or efficiently configure the system with all TDM;

* Toshiba's FeatureFlex adaptability feature that allows users to customize or create new features;

* Toshiba's Media Application Server, which allows multiple IP-based applications to run on a single platform including auto-attendant, voice mail, unified messaging, Web-based system administration, Web-based end user self-administration, speech recognition, text-to-speech, IVR, ACD and reporting;

* Availability of virtually all features to all users, regardless of the type of Toshiba telephone they are using, including IP desk telephones, IP wireless telephones, IP soft phones on laptop PCs and PDAs and digital telephones; and

* No major training hurdles for users that migrate from Toshiba Strata CTX systems to Strata CIX functionality.

Toshiba's Strata CIX is designed for SMB enterprises or larger corporate users with multiple sites. Strata CIX670 supports up to 672 ports, while Strata CIX200 supports up to 192 ports, and the CIX100 supports up to 112 ports. All versions include FeatureFlex capabilities; can be TDM-enabled; and are designed to provide a smooth migration path from Toshiba Strata CTX and Strata DK digital business communication systems.

www.toshiba.com