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Industry: Email Alert RSS FeedKinetic Data Enters Canadian Market Via Partnership With Kifinti Solutions
Customer Inter@ction Solutions, Aug 2005 by Kalinoski, Glenn J
Kinetic Data, Inc., a provider of software for users of BMC Remedy Service Management software, and Kifinti Solutions Inc., a software provider focusing on service management and call centers, have announced a partnership that marks the entrance of Kinetic Data into the Canadian service management market and gives Toronto-based Kifinti Solutions the exclusive right to distribute and support Kinetic Data's Kinetic Survey in Canada.
Kinetic Survey is designed to put sophisticated surveying capabilities in the hands of non-IT call center, help desk, marketing, sales and other department managers.
Kifinti Solutions focuses on service management, call centers, help desk, asset management, change management and customer service management.
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St. Paul, Minnesota-based Kinetic Data provides tailored and packaged BMC Remedy Service Management solutions.
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