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Industry: Email Alert RSS FeedSugarCRM Expands CRM Portfolio With Sugar Enterprise Edition
Customer Inter@ction Solutions, Oct 2005 by Kalinoski, Glenn J
SugarCRM Inc. announced the availability of Sugar Enterprise Edition, an addition to its suite of commercial open-source CRM products that extend the reach of the SugarCRM platform into a wider range of business environments.
Sugar Enterprise supports both Oracle 9i and MySQL.
Sugar Enterprise also simplifies the installation and management of thirdparty add-on modules with a new module loader that is being simultaneously released in Version 3.5 of SugarCRM's Open Source and Professional editions. This new module framework allows users to add or remove third-party modules without programming and keeps the add-ons separate from the base application code, allowing core updates to be made without affecting accessory modules.
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SugarCRM community software developers have created more than 80 Sugar Suite accessory modules, ranging from language translation packs to document and knowledge management systems, timesheets, database backups and Java synchronization.
The annual license fee of $449 per user includes 12 months of application updates, installation assistance, trouble ticketing, global weekday phone/e-mail-based technical support and full production support, including patch and fix distributions. Sugar Professional Edition costs $239 per user per year.
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