Inter-Tel Announces Release Of Unified Communicator v4.0

Customer Inter@ction Solutions, Feb 2007 by Schelmetic, Tracey E

Inter-Tel, Incorporated, a provider of voice and data communications solutions for businesses, has announced the general release of its Unified Communicator version 4.0 software, a robust presence management and collaboration tool that enables users to project their status and availability to associates and prioritize how and where they receive incoming calls. In addition, Unified Communicator v4.0 combines these features with Web collaboration and conferencing into a single converged solution. One of the latest enhancements of the application is the integration of Inter-Tel Web Conferencing v4.5 into Unified Communicator v4.0, delivering tightly woven presence management, conferencing and collaboration functions into a single interface. With the addition of the optional Inter-Tel Remote Support v4.5 add-on, users can conduct remote support sessions through this same interface as well. Unified Communicator v4.0 offers users the ability to prioritize and route calls to specified colleagues or locations, project their status to associates, share documents and conduct Web conferences. Like previous versions, Unified Communicator v4.0 enables users to access features and functions through speech recognition technology and a variety of devices, such as desktop endpoints, PCs, PDAs and cell phones. Along with its expanded collaboration functionality, Unified Communicator v4.0 offers a new, user-friendly Web client interface, simplified call routing and a streamlined installation process. It provides voice mail capabilities, which deliver voice mail notification to all associated devices on a user's account. Unified Communicator v4.0 also supports the latest release of the Inter-Tel Model 8602 IP soft phone.

www.inter-tel.com