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Industry: Email Alert RSS FeedSkype Available For Salesforce.com's AppExchange
Customer Inter@ction Solutions, Jul 2007 by Schelmetic, Tracey E
Skype and salesfbtce.com recently announced die availability of a new version of Skype for Salesforce via salesfbrce.com's AppExchange. Skype for Salesforce was created to provide seamless Skype integration into Salesforce on-demand CRM applications and aims to improve workforce productivity and streamline customer and partner communication. Skype for Salesforce enables salesforce.com customers to easily make and receive Skype calls or initiate text chats direcdy with other people whose Skype contact names and presence indicators can now be added manually or imported automatically into Salesforce. SkypeOut calls to non-Skype users' traditional phone numbers can also be initiated with a single dick Conference calls of up to 10 participants (including the host) can now be conducted using Skype for Salesforce and can accommodate any combination of Skype and non-Skype users.
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