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Articles in Nov 2007 issue of Customer Inter@ction Solutions
- CORRECTION
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Plantronics' New Wideband USB Optimized For MS Office Communicator 2007
by Barnard, Patrick -
A Practical Guide To Seasonal Call Center Staffing
by Reynolds, Penny -
Greg Gianforte, CEO Of RightNow Technologies, Inducted Into CRM Hall Of Fame
by Barnard, Patrick -
A Heads-up On Selecting The Right Headset Solution: How To Choose Between Direct Connect And Amplified Headset Solutions
by McGrogan, Joe -
Integration For A Business Communications Solution
by Passios, Tim -
Autonomy's etalk Recognized By Frost & Sullivan
by Barnard, Patrick -
SAP And Business Objects Join In Friendly Merger
by Barnard, Patrick -
Improving Patient Care And Customer Service For the Healthcare Industry
by Schelmetic, Tracey E -
Research Shows Contact Center Service Impacts Business
by Barnard, Patrick -
Update On The Home Agent Model: Successful And Expanding
by Schelmetic, Tracey E -
BEST REGULATION IS SELF-REGULATION, THE
by Tehrani, Nadji -
Verint Named To Annual Software 500
by Barnard, Patrick -
Because No Two Call Centers Are Alike
by Schelmetic, Tracey E -
InfoCision's Steve Brubaker Honored By ATA
by Barnard, Patrick -
Turning Customers Into Their Own Call Center Agents
by Freebairn, Corey -
Customer Service "View From The Top"
by Barnard, Patrick -
Interactive Intelligence Unveils New Release Of IP Communications And Contact Center Software
by Barnard, Patrick -
Aspect Enhances eWorkforce Management
by Barnard, Patrick -
There are two kinds of businesses in the world
by Schelmetic, Tracey E -
Aspect And OpenSpan Partner For Integration
by Barnard, Patrick -
SAS Placed In Visionaries Quadrant For Data Integration Tools Magic Quadrant
by Barnard, Patrick -
Leveraging Speech Applications In The Contact Center, Part One
by Barnard, Patrick -
NICE Recognized By Gartner And Frost & Sullivan
by Barnard, Patrick -
Seeking Flexibility And Efficiency In The Insurance Industry
by Schelmetic, Tracey E -
Spanlink Communications Spins Off Calabrio Software
by Barnard, Patrick -
Cbeyond And Avaya Team For SIP Trunking Services
by Barnard, Patrick -
Raising The Bar On CRM Standards: Driving Toward A Customer-Centric Call Center And CRM Financial Strategy
by Petouhoff, Natalie L; Johnson, Brian R
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