Technology Industry
Industry: Email Alert RSS FeedNICE Recognized By Gartner And Frost & Sullivan
Customer Inter@ction Solutions, Nov 2007 by Barnard, Patrick
NICE Systems has announced that it is the recipient of the prestigious 2007 Market Leadership Award for Excellence in Nordi American contact center quality management solutions from Frost & Sullivan. The analyst firm cited NICE as number one in its industry report. Additionally, research and analysis company Gartner has also rated the company "strong positive" - its highest rating possible - in two recent reports, "MarketScope for Contact Center Quality Management" and "MarketScope for Contact Center Workforce Management."
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