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Barnard, Patrick "Aspect Debuts Unified Command And Control". Customer Inter@ction Solutions. FindArticles.com. 18 Dec, 2009. http://findarticles.com/p/articles/mi_qa3995/is_200801/ai_n24392799/
Customer Inter@ction Solutions
View more issues:
Articles in Jan 2008 issue of Customer Inter@ction Solutions
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Convergys Names Orr Replacement
by Barnard, Patrick - What Is a Remote Agent Service Provider? And Will It Help Improve My Service Levels?
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Aspect Debuts Unified Command And Control
by Barnard, Patrick -
OpenSolutions Alliance Finds Rising Interest In Open-Source CRM, Others
by Barnard, Patrick -
Standards For The Teleservices Industry: The Time Is NOW
by Sanscrainte, Joseph -
TLC&A To Open New Contact Center
by Barnard, Patrick -
VIPdesk CEO Named To TelCoa's Advisory Board
by Barnard, Patrick -
Avaya Tops Alcatel-Lucent In Western Europe
by Barnard, Patrick -
Tough Talk: The Importance Of Headset Reliability
by McGrogan, Joe -
IP Communications: Technology and Applications To Be Key Business Drivers
by Tehrani, Rich -
West At Home Agents Now Company Employees
by Barnard, Patrick -
Leveraging Speech Applications In The Contact Center, Part Two
by Barnard, Patrick -
Verint Offering Analytics-Driven Workforce Optimization Solution
by Barnard, Patrick -
NICE Wins Large Asian Banking Contract
by Barnard, Patrick -
Invervoice Offers Speaker Verification Solution To Banks
by Barnard, Patrick -
A Shift In What "Outsourcing" Means To Business Today
by Schelmetic, Tracey E -
Telrex Issues New Release Of Live Monitoring Solution
by Barnard, Patrick -
Oracle Unveils Application Integration Architecture Foundation Pack
by Barnard, Patrick -
Teleperformance Chairman To Retire
by Barnard, Patrick -
Testing In The Call Center: Not For The Faint Of Heart
by Schelmetic, Tracey E -
Looking Toward The Cutting-Edge of Call/Contact Centers And CRM
by Tehrani, Nadji -
Open Source CRM's Concursive Releases Concourse Suite 5.0
by Barnard, Patrick -
Mission NOT Impossible: Reduce Turnover And Absenteesim While Improving KPIs
by Mitchell, Brooks
CXO UnpluggedSmart Business interviews on BNET
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