Bibliography for: "Easy Listening: When It Comes To Comfort And Safety, Plantronics Is All Ears"

McGrogan, Joe "Easy Listening: When It Comes To Comfort And Safety, Plantronics Is All Ears". Customer Inter@ction Solutions. FindArticles.com. 21 Dec, 2009. http://findarticles.com/p/articles/mi_qa3995/is_200802/ai_n25137876/

Customer Inter@ction Solutions

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Articles in Feb 2008 issue of Customer Inter@ction Solutions

• They Invented Contact Center Because They Couldn't Call It: TELEMARKETING®!
  by Tehrani, Nadji
• TouchStar Introduces 2008 Enterprise Call Center System
• Verint Witness Actionable Solutions: Capturing The Voice Of The Customer
• Customer Service Getting Worse, Accenture Finds
• Fifteenth Annual MVP Quality Award Winners
  by Schelmetic, Tracey E
• Converting Ordinary People into Extraordinary Performers
  by Yoho, David
• SAP: Offering CRM Relevance Over All Customer Touch Points
  by Tehrani, Rich
• New Bluetooth Headset From Sennheiser
• Considering Media Channel-Specific Hiring
  by Schelmetic, Tracey E
• PreVisor Acquires Performance Technologies International
• Top Five Reasons Why Third-Party Remote Call Monitoring Is A Must, The
  by Campbell, Susan J
• Genesys Survey Examines Activities of Successful Contact Centers
• Strong Growth In Latin American Contact Center Outsourcing In 2008
• Not Your Grandmother's Directory Assistance
  by Schelmetic, Tracey E
• Open Source CRM Increasing In Popularity, OSA Finds
• 2008: The Year Of Workforce Optimization
  by Schelmetic, Tracey E
• Correction
• Microsoft Dynamics CRM 4.0 Support Announced By Ensim
• ContractXchange.com Shows The Way To Recruiting Your Remote Agents - Remotely
• CRM Data Security Touted by Salesboom In TFAS
• "Firing" Customers Is A Bad Idea
  by Sims, David
• Remote Agents
  by Passios, Tim
• Oracle Announces OOTB Fusion CRM Integration With PeopleSoft
• Top Five CRM Software Advancements Of 2007 Highlighted, The
• Easy Listening: When It Comes To Comfort And Safety, Plantronics Is All Ears
  by McGrogan, Joe
• SugarCRM Gets SugarMaps With Google Maps, Intelestream
• Contact Center Vendor OMDR Acquired by Silverline
• VoltDelta Has Serviced Over Nine Billion Calls And Supports 36,000 Agents - How Can We Help Your Business?
  by Schorer, Brad