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Industry: Email Alert RSS FeedCustomer Interaction Solutions' Ninth Annual CRM Excellence Awards, Part Two
Customer Inter@ction Solutions, Jun 2008 by Schelmetic, Tracey E
For the ninth consecutive year, the editors of Customer Interaction Solutions dared readers to prove that their companies have what it takes to win the coveted CRM Excellence Award. Below is Part Two of the winners list - the companies that offer the best and the brightest customer relationship management products and services, all to the benefit of their clients. Winners were chosen on hard data: quantifiable results that convinced us, without a doubt, their clients were infinitely better off with these companies' products and services than without.
Congratulations to the winners!
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EDITOR'S NOTE: Because of the very large volume of award applications we received, the CRM Excellence Award winners were presented in two pans; Part One appeared in the May 2008 issue of Customer Interaction Solutions. More information about winning companies and their products and services may be found at www.tmcnet.com.
NCO Customer Management, Inc.
Customer Care and Technical Support Services
Neolane
Neolane v4 (Enterprise Marketing Platform)
NextNine
NextNine Service Automation
NICE Systems Ltd.
NICE SmartCenter - Interaction Analytics
Numara Software
Numara FootPrints
OKS Ameridial
Integrated Customer Support Service
Pegasystems Inc.
Customer Process Manager
Sage Software
Sage SalesLogix v7.2
Salesforce.com.inc.
Salesforce SFA
SAS
SAS Marketing Optimization
SER Solutions, Inc.
ENSERCLE Customer Interaction Management Suite
Siemens Communications
HiPath ProCenter
Sitel
Sitel Outsourcing Services for EarthLink and PeoplePC
Soffront Software, Inc.
CRM software
SoundBite Communications
SoundBite on-demand automated customer contact solution
SugarCRM
Sugar Community Edition, Sugar Professional and Sugar Enterprise
Syntellect
CIM
www. syntellect. com
TeleDirect International, Inc.
Liberation
TeleTech Holdings, Inc.
TeleTech Performance-Based Learning
Verint Witness Actionable intelligence
Impact 360 Workforce Optimization
verticals onDemand
VBioPharma
VOCALCOM
Hermes.Net - VoIP Call Center Technology
webEx
WebEx Support Center - Remote Support
xactly Corporation
Xactly Incent
Z-Firm LLC
ShipRush
by Tracey E. Schelmetic,
Editorial Director, Customer Interaction Solutions
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