INDUSTRY NEWS ITEMS

International Journal of Micrographics & Optical Technology, 2008

Bowe One is described as "a fully integrated ADF platform built to face the growing challenges of cost containment, operational efficiency, regulatory compliance, personalization and customer care". Bowe says that the modular approach of Bowe One can provide significant gains at an affordable price while providing the scalability to grow as needs evolve. Bowe One is flexible and leverages existing technology investments so the benefits of an ADF can be quickly achieved.

1. Gartner, Inc. "MarketScope for Automated Document Factory 2.0 Software" by Pete Basiliere and Ken Weilerstein, Dec. 2, 2008

Contact Bowe Bell & Howell.

Web: www.bowebellhowell.com

SharePoint for Document Management: "Users Enthusiastic but Confused"

Survey results announced at the Info Ireland Online event by AIIM Europe indicate that 58% of Irish respondents are considering using MOSS (Microsoft Office SharePoint Services) for document and records management within the next two years, but only 19% have a formal plan outlining how and where it will be applied.

The survey also found that 23% of Irish organisations plan to migrate their content into a single centralised ECM (Enterprise Content Management) system, whereas 42% plan to leave existing multiple repositories in place and provide a single-sign-on portal to link them together. Of these, more than half plan to use SharePoint as the linking mechanism. Enterprise search is being considered by 7% of organisations as a suitable way of linking repositories for ease of user access.

Doug Miles, AIIM Europe's Managing Director, highlights the survey's finding that 16% of Irish organisations have already implemented some aspect of SharePoint 2007. "There is tremendous interest in what SharePoint can offer," said Miles. "Users are keen to compare its functionality with more established ECM solutions, particularly in specific vertical markets. They also want to know how to integrate it with scanning and capture, lifecycle storage and legacy repositories."

These findings and many more results from the AIIM Ireland End User Survey, are available on the Info Ireland Online website, which also offers a SharePoint Clinic to answer ECM-related questions, and a resource library of case studies and user guides.

See www.infoireland.net

Expanded BPO Presence in France

BancTec has reached an agreement to assume all of the contracts and employees of business process outsourcing (BPO) services provider Document@Work. BancTec says the agreement will enable it to grow its global BPO operations and provide the company with an expanded customer base in France.

Document® Work is a provider of data capture services. Created in 2004, the company is recognized for its BPO expertise, which it provides for clients such as DHL and Disney.

"This transaction further enhances our BPO presence in Europe and strengthens our position as a key provider of document processing services," said Pascal Wirth, Président-Directeur General, BancTec SA. "We look forward to providing Document@Work's customers the same outstanding services to which they are accustomed, as well as to growing our customer base throughout France."