Veritas Buys Invio Software

Enterprise Networks & Servers, Aug 2004

Veritas Software Corp. has acquired Invio Software, a privately held, Los Altos, Calif.-based supplier of IT process automation technology, in an all-cash transaction valued at $35 million.

Invio's customizable process automation engine, which is already an integral component of Veritas CommandCentral Service 4.0, extends the capability of Veritas' software products that enable utility computing by offering customers a tool for standardizing and automating IT service delivery in key areas such as storage provisioning, server provisioning and data protection.

With an intuitive, "point-and-click" interface, Invio's technology allows IT managers to select from a broad range of out-of-the box process templates and customize them to define, manage and automate IT processes for their organization. Workflows can be used to define rules for application and infrastructure requirements, such as ensuring that database provisioning always uses a consistent underlying storage configuration. Services can then be incrementally extended and evolved-according to best practices and company policies-to continually adapt and align IT services with the evolving needs of the business.

"IT organizations are faced today with inconsistent processes and siloed organizations, creating barriers to efficiency," said Jamie Gruener, senior analyst, The Yankee Group. "Process automation technology empowers IT organizations to simplify and standardize the way they manage and deliver IT services, enabling them to more effectively define and manage the cost of services while reducing the chance of manual error and driving down expenses. Utility computing is all about consistent and automated service delivery and Invio's technology is a powerful extension to Veritas' portfolio. This is a real win for customers and puts the other storage management competitors on notice."

Using the process automation engine within CommandCentral Service software, users can create and automate IT processes by linking together the capabilities of Veritas OpForce, CommandCentral Storage, Storage Foundation and NetBackup software products, connecting people and systems into consistent service delivery processes that are aligned with business requirements. The process automation technology is open, enabling it to integrate with other IT systems management products, such as third-party automation and provisioning solutions as well as help desk and ticketing systems.