Business Services Industry
Design Management Review
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Articles in Winter 2008 issue of Design Management Review
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Retirement Boomerang: A New Vocabulary of Financial Services, The
by Mackenzie, Andrew -
Service Design via the Global Web: Global Companies Serving Local Markets
by Gillespie, Brian -
Designing Human-Centered Services
by Eckersley, Michael D -
Design for the service industry is the design of our entire experience
by Lockwood, Thomas -
It's All About Service
by Walton, Thomas - 2008 Conferences
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Bottom-line Experiences: Measuring the Value of Design in Service
by Løvlie, Lavrans; Downs, Chris; Reason, Ben -
Service Design: An Appraisal
by Saco, Roberto M; Goncalves, Alexis P -
From Small Ideas to Radical Service Innovation
by Jones, Mark; Samalionis, Fran -
Inland Revenue New Zealand: Service Design in a Regulatory Context
by McLean, Karyn; Scully, Jim; Tergas, Leslie -
Would You Like Service with That?
by Bedford, Chris; Lee, Anson -
Designed by KTF: A Telecoms Case Study
by Lee, Won-Sik; Kim, Bo-Young
Most Recent Business Articles
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- Multi-criteria analysis procedure for sustainable mobility evaluation in urban areas
- A two-leveled multi-objective symbiotic evolutionary algorithm for the hub and spoke location problem
- Multi-criteria analysis for evaluating the impacts of intelligent speed adaptation
- The development of Taiwan arterial traffic-adaptive signal control system and its field test: a Taiwan experience
Most Recent Business Publications
Most Popular Business Articles
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- LIFO vs. FIFO: a return to the basics
- Design a commission plan that drives sales - Sales Commissions
- Too Young to Rent a Car? - 25-years-old the minimum age for car renting - Brief Article
