Royal Bank of Scotland promotes e-Billing

Credit Management, Jun 2002

Microgen, the business-to-business (B2B) e-Billing Service Provider, and The Royal Bank of Scotland (RBS) have announced an agreement under which Microgen will supply e-billing services to RBS and NatWest customers. Under the terms of the agreement the banks will promote Microgen to their corporate customers as their recommended supplier of B2B e-Billing services.

Commenting on the agreement, David Jessop, Managing Director, Payment, Trade and Banking Services, RBS, said, "Our corporate customers look to RBS and NatWest for advice and support in improving their business processes and we recognise that electronic billing has an important part to play in this. Through this agreement with Microgen, we can offer our customers an industry-leading solution that can deliver significant business benefits to their organisations in terms of costsavings, cash flow management and customer service."

The arrangement brings together key players in the process of issuing and settling invoices - supplier, service provider, customer and bank. As a service based solution charged on a usage basis, it can help to eliminate many of the risks facing organisations investing in e-commerce. David Jessop continued, "A key factor in choosing Microgen is that they have a proven service in the UK with over 1,000 organisations already sending and/or receiving invoices, statements, remittance advice notes and related billing documentation via the Microgen infrastructure on a regular basis."

David Sherriff, Microgen's Managing Director, concluded, "We are delighted that RBS have selected Microgen as their partner in delivering B2B e-billing to their business customers. This validation confirms our belief that the service based e-billing model is the most effective business to business solution for the majority of organisations and that Microgen is the pre-eminent service provider in the UK."

The service can be used to distribute any related financial documents e.g. statements, credit notes, remittance advices, direct debit advices etc. Microgen's ability to provide a managed transition for customers from print and mail into electronic media using the same customer data stream is a key strategic differentiator.

For more information about Microgen, visit www.microgen.co.uk