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Phones4U to be investigated by Ofcom
Independent, The (London), May 15, 2008
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*Phones 4U faces an investigation by the communications watchdog over allegations of mis-selling of mobile phone products and services. Under the inquiry begun by Ofcom yesterday, the national mobile phone retail chain will take part in a six-month evidence- building process to establish selling practices at its 440-plus shops across the country. The regulator is already drawing up a mandatory code of practice to make network operators more responsible for ensuring that retailers provide customers with all relevant facts when they are sold a mobile phone contract.
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