If only makers of cigarettes did take responsibility
Topeka Capital-Journal, The, Oct 21, 1999 by boston globe newspaper co.
Up to now, my all-time favorite oxymoron has been "jumbo shrimp." There is something so delicious about the name of these over- undersized crustaceans. But now the big-little critters have been put aside; we have bigger fish to fry.
The Oxymoron of the Moment is --- ta-da --- "responsible cigarette manufacturer." This phrase comes courtesy of the archenemy of lungs everywhere. As the little guy in the classic ad used to bellow: "CALL... FOR... PHIL-IP MOR-RIS!"
The giant company, home of the Marlboro Man and the slim Virginia, has just launched a glitzy new Web page campaign to buff up its corporate image and maybe its stock price.
So far, it has gotten attention and even kudos for finally acknowledging the "overwhelming medical and scientific consensus that cigarette smoking causes cancer, heart disease, emphysema and other serious diseases." It also acknowledged that smoking is addictive "as that term is most commonly used today."
This might have been a breakthrough 35 years and millions of deaths ago when the first surgeon general's report was released. Today, however, it's a bit like announcing that the Earth is round.
Of course, Philip Morris didn't fess up to its own role in the public health disaster. Matt Myers of the Campaign for Tobacco-Free Kids describes the "confession" this way: "It's like the criminal who's finally caught and he says, 'I'll never do it again,' but he doesn't admit he's done anything wrong."
Still, let's not be too blase. At least it has stopped comparing the addictive nature of nicotine to Twinkies. The folks who spent decades in denial, as they say in the 12-step programs, appear to be admitting they're powerless in the face of a higher authority --- public opinion.
With its reputation at an all-time low, with the stock price at a yearly low, with a Department of Justice lawsuit pending and courtroom losses growing, they're on a public relations roll. Along with the Web site, Philip Morris is going to ante up a $100 million ad campaign to show the company as a good corporate citizen. See Philip Morris fighting domestic violence, helping after natural disasters, and, gulp, working for a cleaner environment.
Which brings us back to the (oxy)moronic new corporate image. There, on the new Web pages with their sites for quitting and sites for youth smoking prevention, is the new company label: "a responsible cigarette manufacturer."
Philip Morris is not alone in making such a claim. Brown & Williamson, which recently admitted to health risks, is also promoting itself as a "Responsible Company in a Controversial Industry."
But this is where the oxymoron meets the hypocrite. How does any company that admits their product causes cancer keep marketing it, responsibly?
The $100 million being used to promote the kinder, friendlier face of Philip Morris is a small fraction of the amount the company's using to sell cigarettes. While launching the PR campaign, it will also be launching a new ad blitz targeting women, especially minority women: "Find Your Own Voice" by smoking. And while using a Web site to warn about underage consumers, the company promotes the very brand, Marlboros, inhaled by 60 percent of the kids who smoke.
When even the manufacturer acknowledges that the product is dangerous, it's time to get the product regulated by the FDA. In the meantime, the new leaf it has turned over looks an awful lot like the old tobacco leaf.
Boston Globe Newspaper Co.
Most Recent Business Articles
- Multiple criteria evaluation and optimization of transportation systems
- Multi-criteria analysis procedure for sustainable mobility evaluation in urban areas
- A two-leveled multi-objective symbiotic evolutionary algorithm for the hub and spoke location problem
- Multi-criteria analysis for evaluating the impacts of intelligent speed adaptation
- The development of Taiwan arterial traffic-adaptive signal control system and its field test: a Taiwan experience
Most Recent Business Publications
Most Popular Business Articles
- 7 tips for effective listening: productive listening does not occur naturally. It requires hard work and practice - Back To Basics - effective listening is a crucial skill for internal auditors
- FAS 109: a primer for non-accountants - Financial Accounting Standards Board's "Statement 109: Accounting for Income Taxes"
- Design a commission plan that drives sales - Sales Commissions
- Too Young to Rent a Car? - 25-years-old the minimum age for car renting - Brief Article
- Getting the global view: Nestle, led by Peter Brabeck-Letmathe, climbs to the #1 spot in this year's Best Companies for Leaders



