Oklahoma Cares program receives approval rating

Journal Record, The (Oklahoma City), Jul 16, 2008

Oklahoma Cares, a breast and cervical cancer treatment program, received high marks on a recent survey measuring member satisfaction.

The program provides health care benefits to low-income women between the ages of 19 and 65 who have no creditable health insurance coverage for breast or cervical cancer.

In the survey, members were asked about the services they received and what improvements, if any, could be made to the care they received through the program.

Members were pleased with the prompt service they received when being enrolled.

More than 90 percent of the members indicated that they especially appreciated the follow-up telephone calls made by the program staff.

In addition, 98 percent of those members participating in the survey ranked the staff as being courteous and respectful. The survey results also showed an overall satisfaction with the process for screenings and information on performing breast self-exams.

Women must be screened under the Breast and Cervical Cancer Early Detection Program and found to have either an abnormal screening result or precancerous condition or to be in need of treatment for either breast or cervical cancer.

Almost 16,000 Oklahomans have received services through the program since it began in 2005.