Verizon Communications Inc. blames sofware glitch for overbilling
Daily Record, The (Baltimore), Jul 20, 2006 by Daily Record Staff
Verizon Communications Inc. blamed a software glitch for the overbilling of 11,000 customers in the District of Columbia, Maryland, Virginia and West Virginia. The billing errors ranged from $200 to several thousand dollars, Verizon officials said. Officials discovered the mistake on June 26 and fixed the program on June 29, said Harry J.
Mitchell, a Verizon spokesman. The company sends out 5.3 million bills a month. Affected customers can expect a correction in their next bills, Mitchell said.
Copyright 2006 Dolan Media Newswires
Provided by ProQuest Information and Learning Company. All rights Reserved.
Most Recent Business Articles
- Multiple criteria evaluation and optimization of transportation systems
- Multi-criteria analysis procedure for sustainable mobility evaluation in urban areas
- A two-leveled multi-objective symbiotic evolutionary algorithm for the hub and spoke location problem
- Multi-criteria analysis for evaluating the impacts of intelligent speed adaptation
- The development of Taiwan arterial traffic-adaptive signal control system and its field test: a Taiwan experience
Most Recent Business Publications
Most Popular Business Articles
- 7 tips for effective listening: productive listening does not occur naturally. It requires hard work and practice - Back To Basics - effective listening is a crucial skill for internal auditors
- FAS 109: a primer for non-accountants - Financial Accounting Standards Board's "Statement 109: Accounting for Income Taxes"
- LIFO vs. FIFO: a return to the basics
- Design a commission plan that drives sales - Sales Commissions
- Too Young to Rent a Car? - 25-years-old the minimum age for car renting - Brief Article
Most Popular Business Publications
Content provided in partnership with
