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• LAUGHTER: A VITAL INGREDIENT OF LEADERSHIP 

  "Laugh and the world Laughs with you" is sage advice It's a key to enjoying life and enjoying your job and it's a vital component of building a...

  Rough Notes, 06/01/09 by Bailey, Robert L · More from publication

• CASE OF THE SCREAMING BOSS, THE 

  How to survive and grow in spite of a bad boss Dear Mr. Bailey, Most of the employees in my department are good at their jobs, have strong...

  Rough Notes, 01/01/09 by Bailey, Robert L · More from publication

• A STORY OF TWO SALESPEOPLE 

  A praiseworthy value system makes the difference I have in mind two salespeople. One is unmistakably a very successful person whom any...

  Rough Notes, 04/01/08 by Bailey, Robert L · More from publication

• Sky's the limit 

  It took Andy Torelli a while to find out that he wanted to be a group insurance adviser. After dropping out of college he pursued a green thumb...

  Employee Benefit Adviser, 03/01/08 by Robert L. Whiddon, Photographer Brian Bailey · More from publication

• DRESSING PROFESSIONALLY IN A CASUAL WORLD 

  Appearance counts ... pay attention to "packaging" Millions of dollars are spent on designing a package for a new product. Retail gurus know...

  Rough Notes, 02/01/08 by Bailey, Robert L · More from publication

• TELL TWO PEOPLE 

  The most powerful principle in business Your next customer has the power to affect your bottom line-to the tune of millions of dollars. This is...

  Rough Notes, 10/01/07 by Bailey, Robert L · More from publication

• IT'S THE POLITICAL SEASON (STILL) 

  Keeping the free enterprise system free It's not especially comforting to many of us to be inundated with intense political campaign punches,...

  Rough Notes, 05/01/07 by Bailey, Robert L · More from publication

• IT'S LONESOME AT THE TOP 

  To whom can senior management turn for advice? Great leaders generally have a clear vision of the direction they want to take their companies....

  Rough Notes, 03/01/07 by Bailey, Robert L · More from publication

• FEELING THE CUSTOMER'S PULSE 

  How to know when customer service requirements are being met Companies that succeed and prosper always give great customer service. Always. No...

  Rough Notes, 12/01/06 by Bailey, Robert L · More from publication

• WHAT'S RIGHT WITH OUR FREE ENTERPRISE SYSTEM 

  Small business is one of the keys to our strong and growing American economy Small business is one of the keys to our strong and growing...

  Rough Notes, 09/01/06 by Bailey, Robert L · More from publication