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Going global: creating the SLA network of the future

"Good morning. ABCO Information Center. How may I help you?" "Good morning. ABCO Information Center. How may I help you?" [ILLUSTRATION...
Information Outlook, 06/01/04 by Barbara Spiegelman · More from publication
At last, the inside story of SLA's New Vision, Mission and Values

Three little words. Three little words. No, not, "I Love You." If such strong feelings seem unlikely in a professional association, then you...
Information Outlook, 03/01/04 by Barbara Spiegelman · More from publication

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Your Work Five Ways to Speak Like Obama

Five Ways to Speak Like Obama

Barack Obama is a master at grabbing and keeping his audience's attention, which is the number one goal of any public speaker. How does he do it? Here are five key lessons from Obama's rhetorical playbook.
Your Industry Believe It or Not: The U.S. Has a Glut of Oil

Believe It or Not: The U.S. Has a Glut of Oil

Winter is a time of cold weather — ahem, heating oil — and traveling to see relatives – gas for cars, truck and jet fuel for planes. But the U.S. has got a lot of stuff and the fourth quarter for U.S. refiners will likely be as tough as the last. U.S. commercial crude oil inventories increased [...]
Your Money 6 Online Networking Mistakes to Avoid

6 Online Networking Mistakes to Avoid

Facebook, LinkedIn, and Twitter give you the chance to make priceless career-enhancing contacts. They also give you the chance to sabotage yourself in a big way. You’ll want to avoid that.