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• A gloomy, sunny day: apartment experts eye a recovery by 2010. 

  [ILLUSTRATION OMITTED] On a gloomy, sunny day in late January at the LaQuinta resort in Palm Springs, Calif., several hundred apartment...

  Units, 02/01/09 by Bergeron, Paul R., III · More from publication

• An eye on the prize: companies con save money by incentivizing maintenance staff to save energy. 

  [ILLUSTRATION OMITTED] Here is one way that maintenance technicians can really see the savings. Simple observations and reviewing strategies...

  Units, 01/01/09 by Bergeron, Paul R., III · More from publication

• Election evaluation: Barack Obama's victory in the presidential election will present many opportunities and challenges for the apartment industry. 

  [ILLUSTRATION OMITTED] Economic recovery is as long as four years away, according to many apartment owners, investors and Americans. This...

  Units, 12/01/08 by Bergeron, Paul R., III · More from publication

• He listens, he leads: with extensive experience at many levels of multifamily housing management as well as apartment association leadership, Ron Shelton, CAPS, has the knowledge and skills to lead NAA through 2009.(Cover story) 

  [ILLUSTRATION OMITTED] With 25 years' experience in volunteer association management, he has a Texas-sized record of success. Ron Shelton,...

  Units, 11/01/08 by Bergeron, Paul R., III · More from publication

• What to stop at work: negativity and always trying to be right are toxic workplace behaviors. Management consultant Marshall Goldsmith offers several positive alternatives. 

  [ILLUSTRATION OMITTED] Forget about to-do lists. NAA speaker Marshall Goldsmith, a renowned executive coach and author of best-selling...

  Units, 11/01/08 by Bergeron, Paul R., III · More from publication

• Resident response reaction: customer satisfaction at the nation's largest apartment owner, AIMCO, has reached an all-time high in part because of its in-house online resident survey. 

  [ILLUSTRATION OMITTED] A visit to the basement can turn up just about anything. During one such trip, AIMCO and its Chief Property Operations...

  Units, 04/01/08 by Bergeron, Paul R. III · More from publication

• Find savings in supply chain management.(SERVICE SPOTLIGHT) 

  Supply chain management is not a new concept. Automobile maker Henry Ford succeeded in reducing costs and increasing efficiencies through...

  Units, 12/01/07 by Bergeron, Paul R., III · More from publication

• The '80s: a decade that won't go away: survey data from residents of communities built in the 1980s in four key Sun Belt markets help show why development here is back in vogue. 

  [ILLUSTRATION OMITTED] Well-dressed apartment executives in their 30s and 40s probably cannot help but smile when they see the modest revival...

  Units, 10/01/07 by Bergeron, Paul R., III · More from publication

• Issues behind the icon: there are few symbols more recognizable than the white-framed, blue square that features a simple wheelchair icon. It represents areas and services reserved for people with disabilities. A part of everyday life, this image's meanin 

  [ILLUSTRATION OMITTED] Apartment owners wish that this same black-and-white clarity, was conveyed by the federal government when addressing...

  Units, 10/01/07 by Bergeron, Paul R., III · More from publication

• Staff training tips to try.(TRAINING TRENDS) 

  Following are tips on how to improve staff training and some unique opportunities to provide training, based on a session moderated by Pinnacle's...

  Units, 08/01/07 by Bergeron, Paul R., III · More from publication