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Golisano goes before the cameras 

Tom Golisano -- he of Buffalo Sabres and Senate coup fame -- is busy these days over at HSBC Arena.

No, our sources report no major...

Worth the Weight 

In baseball it's common to see hitters in the on-deck circle swinging heavy bats, or their own bat weighted with a donut. Will hockey be...

Tuned in 

Call it the little TV station that could. And can. And still does. But WRNN is no longer a little station, having outgrown its original 200,000...

The power of suggestive selling: do you try to help customers with their decision to purchase? do you suggest add-ons? do you tell them what the really hot items are that you have in stock and that everyone must have? if not, you may be losing easy sales. 

I recently had an interesting conversation with an order taker from Heartland America. Actually, the call was a learning experience. Heartland...

Wellness is healthy for retail 

The other night, I found myself, like many insomniacs, channel-surfing. I passed by the late-night step aerobics class; I didn't have the energy...

Saturn ad touts its good deeds in an un-Saturnlike manner.(Column) 

Saturn Corp.'s five-minute infomercial showing the construction of playground equipment in 12 sites in New York appears to have been done in poor...

HSN settles Infonet trademark case. (Home Shopping Network Inc.; Infonet Services Corp.) 

HSN Settles Infonet Trademark Case Home Shopping Network Inc. (HSN) will change the name of its new infomercial program service as part of...

HSN sued for trademark infringement. (Infonet Services Corp. sues Home Shopping Network Inc.) 

HSN Sued for Trademark Infringement Telephone service company Infonet Services Corp. sued Home Shopping Network Inc. (HSN), charging that...