Article Results (Showing 1 - 10 of 10) RSS Alert
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Transient protection
One of many important aspects of a good control system design is the system's ability to tolerate transients seen on any system interface, as well...
InTech, 06/01/08 by Webb, Bob · More from publication -
Mishkat al-Moumin: paying the price for human rights: Mishkat al-Moumin fought for human rights under Saddam Hussein, and survived assassination attempts as Minister of the Environment in Iraq's interim government. She talks to Bob Webb
The morning of August 24, 2004, was like any other in the Baghdad summer: hot, sunny and dry. Dr Mishkat al-Moumin was reviewing her paperwork in...
For A Change, 10/01/06 by Bob Webb · More from publication -
One Step At A Time: How World Class Contact Centers Are Achieving Their Workforce Optimization Goals
Most contact centers today are researching - or have already implemented - a workforce optimization (WFO) solution. Satisfied with their call...
Customer Inter@ction Solutions, 06/01/06 by Webb, Bob · More from publication -
Ela Koloshi: 'that bullet was meant for me': when refugees poured in to Albania during the war in Kosovo, they set Ela Koloshi on the road to forgiving. She talks to Bob Webb
Her dad is sitting alone in a coffee house in Kruje, Albania, when suddenly a stranger appears and demands $20,000 from him by noon the next day....
For A Change, 02/01/05 by Bob Webb · More from publication -
Diversity a matchless plus: when racial segregration came under attack in the 1950s, Bob Webb defended it in his columns and editorials. But he came to see things differently
DARK-SKINNED Salvadoran-born Ingris Reyes, 22, had been a legal resident of Alexandria, Virginia for 17 years when she received the emotional jolt...
For A Change, 12/01/04 by Bob Webb · More from publication -
What's God got to do with diplomacy? Former submarine commander Douglas Johnston believes that religion is 'the missing dimension of statecraft'. He tells his story to Bob Webb - Douglas Johnston
In the heat of the Cold War, Douglas M Johnston Jr served in the US nuclear submarine service. He sometimes pondered how he would react it ordered...
For A Change, 02/01/04 by Bob Webb · More from publication -
Plagued by scheduling woes? Boost the accuracy of call volume predictions
CALL CENTER/CRM MANAGEMENT SCOPE The usefulness of the staff schedule created by workforce management software will rise or fall on the...
Customer Inter@ction Solutions, 06/01/02 by Webb, Bob · More from publication -
Making space for faith in the House of Representatives: Douglas Tanner set up an institute to inject faith values into the US House of Representatives—and to make sure that members are up to speed on their country's racial history - Profile
As dawn breaks in Washington, six members of the US House of Representatives arrive at a Congressional office where coffee and juice await. There,...
For A Change, 02/01/02 by Bob Webb · More from publication -
Wichita, Kan., Aircraft Makers Celebrate Record Year.
Knight Ridder/Tribune Business News Feb. 11 -- WASHINGTON -- The high-flying general aviation industry enjoyed one of its finest years ever in...
Knight Ridder/Tribune Business News, 02/11/99 by Webb, Tom ^Cox, Bob · More from publication -
One group's plan to end an industry 'crisis.' (Independent Video Retailers Association urges unity as consumer video recordings retailers face numerous challenges in the wake of crisis afflicting the industry)
IVRG president Bob Webb delivered the following address, which has been edited for space, on Aug. 10 at Sunsplash '98, the Myrtle Beach, S. C...
Video Business, 08/24/98 by Webb, Bob · More from publication
