The author, who is "not a bank executive," relates how he manages client satisfaction--from both an institutional and a personal perspective--in...
RMA Journal, The, 11/01/01 by Carl Horsch · More from publicationBarack Obama is a master at grabbing and keeping his audience's attention, which is the number one goal of any public speaker. How does he do it? Here are five key lessons from Obama's rhetorical playbook.
These five companies have performed even worse than their peers and competitors. Investigations? Insider trading? Dirty factories? Recalls? Management churn? Scandals? They've got it all. In order of incompetence, BNET presents the five worst drug companies of 2009. Drumroll, please ...
Even smart people make financial moves that are downright illogical. Emotions and superstitions have a sneaky way of keeping you from rational financial decisions. But dumb choices can have serious, real-world consequences. Here are some of the biggest blunders we all make, plus tips from the experts on how to keep cool.
