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Delivery guarantees and the interdependence of marketing and operations
DELIVERY GUARANTEES AND THE INTERDEPENDENCE OF MARKETING AND OPERATIONS Delivery guarantees are an important element in a customer satisfaction...
Production and Operations Management, 10/01/02 by Chatterjee, Subimal; Slotnick, Susan A; Sobel, Matthew J · More from publication -
Effects of information frame, response frame, and goal on personnel decision making.
Hypothetical personnel recommendations were investigated, using an experimentally manipulated response frame, information frame, and goal. In the...
Journal of Psychology, The, 03/01/97 by Casy, Jeff; Chatterjee, Subimal; Hurley, Amy; London, Manuel · More from publication
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