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• Addressing management issues 

  In Memoriam In Memoriam It was a sad day at MLO when the news came about our dear Editorial Advisory Board member, Chris Frings. By now, in one...

  Medical Laboratory Observer, 08/01/08 by Christopher S. Frings · More from publication

• Addressing management issues 

  Training a new supervisor Training a new supervisor Q we plan to promote a bench technologist to a supervisory position. Can the panel give me...

  Medical Laboratory Observer, 07/01/08 by Christopher S. Frings · More from publication

• Addressing management issues 

  Co-worker's bad language Co-worker's bad language Q I would appreciate advice on what to do about a co-worker cussing in the lab. To be in the...

  Medical Laboratory Observer, 06/01/08 by Christopher S. Frings · More from publication

• Addressing management issues 

  Effective meetings Effective meetings Q Many of the meetings in our hospital are non-productive and a big waste of time. Does the panel have...

  Medical Laboratory Observer, 05/01/08 by Christopher S. Frings · More from publication

• Productivity measure 

  Q I am fighting the continual battle of productivity with my administration. Is there a national standard that applies to labs for determining...

  Medical Laboratory Observer, 04/01/08 by Christopher S. Frings · More from publication

• Not speaking English in front of patients 

  Q We have several excellent foreign techs here at the 25-bed county hospital lab that I manage. My concern is that they speak their native language...

  Medical Laboratory Observer, 04/01/08 by Christopher S. Frings · More from publication

• Get better ROI meetings, conferences 

  Q What can I do in advance of sending staff to association meetings (CLMA, AACC, ASM, and so forth.) to get "maximum return" from our "investment"...

  Medical Laboratory Observer, 03/01/08 by Christopher S. Frings · More from publication

• Competitive salaries 

  Q We have a problem with our Human Resources (HR) director and laboratory wages. We are told that our hospital is competitive with other local...

  Medical Laboratory Observer, 03/01/08 by Christopher S. Frings · More from publication

• Using voicemail effectively 

  Q Voicemail consumes a large part of my day. Does the panel have any time-management tips for using voicemail effectively? Q Voicemail consumes a...

  Medical Laboratory Observer, 02/01/08 by Christopher S. Frings · More from publication

• Improve employee feedback 

  Q How can I improve feedback from employees? Q How can I improve feedback from employees? A Larry Crolla points out, "You can do the simple...

  Medical Laboratory Observer, 01/01/08 by Christopher S. Frings · More from publication