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Customer service, electronically: How to use your web site to put customers in control and increase customer satisfaction while reducing service costs
Customer service, electronically: How to use your web site to put customers in control and increase customer satisfaction while reducing service...
Folio: The Magazine for Magazine Management, 01/01/02 by Claudia H. Allen · More from publication -
Customer Service, Electronically
A clean layout that's easy to navigate, transactional capabilities, a link to your fulfillment system and electronic billing and renewal options...
Folio: The Magazine for Magazine Management, 04/01/01 by Claudia H. Allen · More from publication
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