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Implementing quality management in residential appraisal.

Many American companies have been implementing total quality management (TQM) policies to help them compete successfully in an increasingly...
Appraisal Journal, 04/01/96 by Dotzour, Mark G.; Lengnick-Hall, Cynthia A. · More from publication -
Innovation and competitive advantage: what we know and what we need to learn
Firms formulate strategies concerning innovation to maintain and achieve competitive advantage. The relationship between innovation and competitive...
Journal of Management, 06/01/92 by Cynthia A. Lengnick-Hall · More from publication
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