Article Results (Showing 1 - 10 of 57) RSS Alert
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Developing and applying emotional intelligence: emotional intelligence refers to the "soft" or "people" skills that librarians need to develop and use so they can become leaders within their organizations
Emotional intelligence (El) is a concept that has progressed from being somewhat of a management fad to being a generally accepted foundation for...
Information Outlook, 07/01/09 by Debbie Schachter · More from publication -
Adjusting to changes in user and client expectations: the trend toward user-centric services will continue to challenge the information profession and affect the ways we interact with our clientele
As with all information professionals who have been in the field for any length of time, I have seen a lot of changes in technology since I began...
Information Outlook, 06/01/09 by Debbie Schachter · More from publication -
Staff retention: preparing for the recovery: even as information center managers try to keep staff motivated and focused during the economic downturn, they must prepare for retention challenges looming on the horizon
Recently I have been looking into staff retention and talent management issues, as I will be participating in a panel discussion of these topics at...
Information Outlook, 04/01/09 by Debbie Schachter · More from publication -
Using communication to position ourselves as leaders: success in communicating a vision to others is critical if we are to make a positive impact in the workplace and develop leadership abilities
I recently returned from the SLA Leadership Summit in Savannah, Georgia, where attendees had a chance to discuss various aspects of leadership and...
Information Outlook, 03/01/09 by Debbie Schachter · More from publication -
Elevate your info center beyond the transactional: if the information support is seen solely as a transactional encounter, then the strategic value of the support service will be ignored
It's hard not to be thinking a lot about strategy and strategic planning, given that we are going through major changes in our economic situation,...
Information Outlook, 01/01/09 by Debbie Schachter · More from publication -
Surviving the downturn by becoming more business-minded: according to many experts, this is not the time to be simply flying below the radar. This is the time for proactive responses
The current global economic downturn is having an immediate and significant impact on information professionals' workplaces. The uncertainty on the...
Information Outlook, 12/01/08 by Debbie Schachter · More from publication -
Launching your info pro career? Self-promotion is key: ultimately, self-promotion works best if communicator and you have something communicate
I was recently invited to speak at a School of Library and Information Studies about my personal experiences working in special libraries and, in...
Information Outlook, 11/01/08 by Debbie Schachter · More from publication -
Learn to embrace opposition for improved decision making: opposition usually occurs when there are clearly divergent thoughts on a proposed action or idea that may be worth investigating
To some managers, opposition or conflict may be a source of stress, and may even be considered destructive to the workplace environment. But, as I...
Information Outlook, 10/01/08 by Debbie Schachter · More from publication -
Building a team-it's not just about those exercises
How many of us have had to undergo painful team building exercises or poorly executed attempts to bring staff together to build a team?...
Information Outlook, 09/01/08 by Debbie Schachter · More from publication -
Marketing, promoting and advocacy in the special library: personal relationships continue to be the most important aspect of marketing, but the use of new technologies is changing how we promote ourselves to potential customers
Recently, I conducted a survey to determine how special libraries and information centers are currently marketing, promoting and advocating their...
Information Outlook, 08/01/08 by Debbie Schachter · More from publication
