Article Results (Showing 1 - 7 of 7) RSS Alert
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CHANGE YOUR OUTLOOK AND CHANGE YOUR LUCK
CUSTOMER SERVICE FOCUS Victim - or winner? Some agents just seem to be lucky. They're the ones who get all the large accounts, win the prizes...
Rough Notes, 10/01/09 by DellaCroce, Lynn · More from publication -
DON'T BE AFRAID TO CHANGE
Flexibility and a willingness to learn from failure can ultimately lead to success Many people consider change to be a four-letter word -...
Rough Notes, 10/01/08 by DellaCroce, Lynn · More from publication -
PLAN FOR SUCCESS
Transform your job into a career Insurance is an ever-changing industry that demands ongoing education, communication, organization and...
Rough Notes, 09/01/07 by DellaCroce, Lynn · More from publication -
CUSTOMER SERVICE TRENDS
Keeping up with changing trends increases customer satisfaction Service has always been and continues to be an important concern in our...
Rough Notes, 10/01/06 by DellaCroce, Lynn · More from publication -
QUICK TIPS FOR EXCEPTIONAL SERVICE
Building relationships and loyalty doesn't take a lot of money or time In our busy lives, "immediately" is an expected response time. With that in...
Rough Notes, 05/01/05 by DellaCroce, Lynn · More from publication -
WHAT'S YOUR COMMUNICATION STYLE?
Are you verbal, visual, or tactile? It makes a big difference! People are different. That's what makes the world an interesting place in which to...
Rough Notes, 06/01/04 by DellaCroce, Lynn · More from publication -
Goal setting to enhance your career
CUSTOMER SERVICE FOCUS Decide what you want and make it happen I am a firm believer in goal setting. I believe it works. Many customer service...
Rough Notes, 05/01/03 by DellaCroce, Lynn · More from publication
