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• Relationship Between Patient Satisfaction and Inpatient Admissions Across Teaching and Nonteaching Hospitals, The 

  EXECUTIVE SUMMARY The need for healthcare executives to better understand the relationship between patient satisfaction and admission volume takes...

  Journal of Healthcare Management, 05/01/09 by Messina, Daniel J; Scotti, Dennis J; Ganey, Rodney; Zipp, Genevieve Pinto; Mathis, Larry L · More from publication

• Links Among High-Performance Work Environment, Service Quality, and Customer Satisfaction: An Extension to the Healthcare Sector/PRACTITIONER APPLICATION 

  Dennis J. Scotti, Ph.D., FACHE, FHFMA, the Alfred E. Driscoll Professor of Healthcare and Life Sciences Management, Fairleigh Dickinson University,...

  Journal of Healthcare Management, 03/01/07 by Scotti, Dennis J; Harmon, Joel; Behson, Scott J; Messina, Daniel J · More from publication

• Best practices for preempting payment denials: high-quality data are meaningless unless they are carefully analyzed and the results reported to the hospital's key decision-makers - Feature Story 

  Best practices for preempting payment denials: high-quality data are meaningless unless they are carefully analyzed and the results reported to the...

  Healthcare Financial Management, 04/01/03 by Dennis J. Scotti · More from publication

• Strategic renegotiation of managed care contracts - Managed Care 

  Strategic renegotiation of managed care contracts. (Managed Care). Given the myriad revenue and cost pressures faced by today's organizational...

  Healthcare Financial Management, 11/01/01 by Dennis J. Scotti · More from publication