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Overcome Your B2B Challenge.(Industry Trend or Event)

Developing a business-to-business (B2B) Web portal is more difficult than constructing a business-to-consumer (B2C) e-commerce site. B2B...
e-Business Advisor, 04/01/00 by Hennings, Tom · More from publication
Applying call center business-to-business know-how to the Web

There are many similarities between call center selling and Web selling. Since most companies have already established an effective call center...
Call Center CRM Solutions, 01/01/00 by Hennings, Tom · More from publication

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Your Work Five Ways to Speak Like Obama

Five Ways to Speak Like Obama

Barack Obama is a master at grabbing and keeping his audience's attention, which is the number one goal of any public speaker. How does he do it? Here are five key lessons from Obama's rhetorical playbook.
Your Industry Apple's Latest Plan to Kill Microsoft: Cheap Tablet Devices

Apple's Latest Plan to Kill Microsoft: Cheap Tablet Devices

When it comes to understanding consumers and what they will want, Apple is one of the strategically smartest companies in the world. And the recently reported deal to acquire music streaming start-up Lala is another indication that the company is planning to become the central cloud for consumers. That raises some interesting questions about what [...]
Your Money The Real ‘Best Colleges’

The Real ‘Best Colleges’

With so many college rankings and so many different schools rated No.1, it’s hard for parents to know whom to believe. An exclusive MoneyWatch.com analysis has the answer.

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