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Building Operational Focus and Accountability in Credit Risk Management

Abstract Operational success requires Focus, while holding both individuals and processes continually Accountable. In effect, constantly being...
Credit & Financial Management Review, 01/01/09 by Hourston, Mike · More from publication
Building a Policy and Procedure Document for Your Credit Department

Abstract Should a credit department use a formal policy document to guide its credit and collection decisions? The president of a non-profit...
Credit & Financial Management Review, 04/01/05 by Hourston, Mike · More from publication

Your Work The 7 Interview Questions You Must Ask

The 7 Interview Questions You Must Ask

Forget 'What are your strengths and weaknesses?' If you want to get the real dope on prospective employees, ask job candidates these seven questions.
Your Industry Time for Automakers to Get Ready for 45 MPG Limits

Time for Automakers to Get Ready for 45 MPG Limits

The Consumer Federation of America wants to see 45-mpg cars and trucks by 2020, and it thinks the industry should start preparing for that now. It also wants the EPA (not the federal traffic safety agency) to take the lead on legislation.
Your Money Dumbest Things You Do With Your Money

Dumbest Things You Do With Your Money

Even smart people make financial moves that are downright illogical. Emotions and superstitions have a sneaky way of keeping you from rational financial decisions. But dumb choices can have serious, real-world consequences. Here are some of the biggest blunders we all make, plus tips from the experts on how to keep cool.