Article Results (Showing 1 - 10 of 37) RSS Alert
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Mr. Fix-It goes beyond repairs to help guests
Mr. Fix-It goes beyond repairs to help guests.(Faces In The Crowd) Ever met a maintenance chief who tackles guest service with as much gusto as...
Hotel & Motel Management, 11/01/04 by John Jesitus · More from publication -
Washrooms are increasingly automated
Thanks largely to technical advances and guest demands, hotel bathrooms are becoming more streamlined, sanitary and stylish. In public areas, the...
Hotel & Motel Management, 07/05/04 by John Jesitus · More from publication -
Display units provide options, design element
Display units provide options, design element.(Design: refrigeration) When traveling, guests want to dine, shop, and snack just like they do at...
Hotel & Motel Management, 05/17/04 by John Jesitus · More from publication -
Market, customer feedback govern guest services
Market, customer feedback govern guest services.(Hotel Operations)(Adam's Mark Hotels & Resorts) When offering guest services, operators must...
Hotel & Motel Management, 04/19/04 by John Jesitus · More from publication -
Integration tops list of tech concerns
NATIONAL REPORT--Integrating disparate systems is the hotel industry's No. 1 technology concern during the next 12 to 18 months, according to a...
Hotel & Motel Management, 03/15/04 by John Jesitus · More from publication -
In-room entertainment mirrors residential market
When it comes to in-room entertainment, guests increasingly demand the comforts--and content--they're used to getting from their own televisions....
Hotel & Motel Management, 02/16/04 by John Jesitus · More from publication -
High-speed Internet access affects segment's occupancy
High-speed Internet access affects segment's occupancy.(Limited-Services Report) Offering high-speed Internet access helps limited-service hotels...
Hotel & Motel Management, 02/02/04 by John Jesitus · More from publication -
Wireless tools enable staff to improve service
From poolside to propertywide and beyond, handheld wireless communication tools can offer unprecedented accessibility for hotel guests and staff....
Hotel & Motel Management, 06/17/02 by John Jesitus · More from publication -
Rolling the dice : Indian gaming fuels hotel development
Rolling the dice : Indian gaming fuels hotel development. National Report--One doesn't need smoke signals to see the impact Indian gaming is...
Hotel & Motel Management, 02/18/02 by John Jesitus · More from publication -
Getting used: second-hand hardware offers savings, service improvements.(call center equipment)(Brief Article)
When it comes to call center hardware, one user's white elephant often is another's workhorse. Buying used or refurbished private branch...
Customer Interface, 01/01/02 by Jesitus, John · More from publication
