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Heed the call: ignore those reels of tape no longersoftware that analyzes call-center data can help you take customer relations to the next level
IF YOU'VE GOT a high-volume call center, you're probably not combing through each recorded call every night. It's understandable, yet it's a...
Entrepreneur, 01/01/06 by Karen E. Spaeder · More from publication -
Heady stuff: specialty breweries stand out from the crowd with unusual products
FOR SOME BEER drinkers of the Pilsner ilk the thought of cracking open a Raison D'Etre or an Unfiltered Wheat ... well, it just doesn't occur....
Entrepreneur, 01/01/06 by Karen E. Spaeder · More from publication -
You don't have to be under 18 to appreciate the fact that children's businesses are exploding
YOU DON'T HAVE TO BE UNDER 18 TO APPRECIATE the fact that children's businesses are exploding. From educational products and services to tech gear...
Entrepreneur, 12/01/05 by Karen E. Spaeder · More from publication -
Cause to celebrate: some PR firms strive to make a difference by promoting causes as well as products
Cause to celebrate: some PR firms strive to make a difference by promoting causes as well as products.(public relation) GIVE A PR FIRM an Enron...
Entrepreneur, 07/01/05 by Karen E. Spaeder · More from publication -
Soul to soul: Lord, have mercyyour mama's down-home cooking has gone gourmet
Like any soul-food restaurant worth its weight in red beans and rice, Soul Folks Cafe feels more like someone's living room than someone's place of...
Entrepreneur, 02/01/05 by Karen E. Spaeder · More from publication -
In the jeans: everyone's mad about premium jeansand entrepreneurs are making crazy profits
In the jeans: everyone's mad about premium jeans--and entrepreneurs are making crazy profits.(Smarts) FOR SOME CONSUMERS, it's the fashion...
Entrepreneur, 01/01/05 by Karen E. Spaeder · More from publication -
Beyond the big idea: you've got a million-dollar idea; now art you need is a strategy to make it marketable. These inventors brought their ideas to lifeand hit it big. Find out how they made it happen
Beyond the big idea: you've got a million-dollar idea; now art you need is a strategy to make it marketable. Brilliant ideas don't get shelf...
Entrepreneur, 10/01/04 by Karen E. Spaeder · More from publication -
Stake your claim: contrary to popular belief, there's no need to ante up a fortune when you're playing the startup game. Here's how 3 entrepreneurs launched high-cost businesses the low-cost way
Stake your claim: contrary to popular belief, there's no need to ante up a fortune when you're playing the startup game. For most people, the...
Entrepreneur, 07/01/04 by Karen E. Spaeder · More from publication -
Hot biz: children's enrichment programs
If anyone needs a daily planner, it's today's kids. With everything from dance, martial arts and foreign language to sewing, organized sports and...
Entrepreneur, 12/01/03 by Karen E. Spaeder · More from publication -
Urban legend: do 90 percent of start-ups really fail to make it past their first year?
IT'S A GRIM LITTLE STATIStic--and persistent, too. You know, the one about nine out of 10 start-ups failing in their first year. You've heard it,...
Entrepreneur, 08/01/03 by Karen E. Spaeder · More from publication



