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• Denial and immunity to change: it starts with the leader 

  THE WORK OF LEADERS IS quite simply to improve the organization and develop people who can participate positively and sustain the evolution of the...

  Nursing Economics, 11/01/09 by Karlene M. Kerfoot · More from publication

• Leading in times of turmoil: adaptation when there are no easy answers 

  IF HEALTH CARE WERE predictable, there would be no need for leaders. People can manage themselves if given the right tools in a static situation....

  Nursing Economics, 09/01/09 by Karlene M. Kerfoot · More from publication

• Hospitality and service: leading real change 

  THE HALLMARK OF EXCELLENCE in nursing care from the perspective of the patient and his/her family is that, in addition to safe, efficient, and...

  MedSurg Nursing, 09/01/09 by Karlene M. Kerfoot · More from publication

• What you permit, you promote 

  WITHOUT A CLEAR PATHWAY to the future, people naturally wander around and seek the best solution as they see it. Lafley (2009) notes that in the...

  Nursing Economics, 07/01/09 by Karlene M. Kerfoot · More from publication

• Hospitality and service: leading real change 

  THE HALLMARK OF EXCELLENCE in nursing care from the perspective of the patient and his/her family is that, in addition to safe, efficient, and...

  Dermatology Nursing, 05/01/09 by Karlene M. Kerfoot · More from publication

• Leadership: social identity and guiding from within 

  * An important field in leadership research is that of the social identity of the group and what that means for leadership. WHEN A LEADER ASSUMES...

  MedSurg Nursing, 05/01/09 by Karlene M. Kerfoot · More from publication

• The neuropsychology of good leaders making dumb mistakes 

  * None of us are immune from the irresistible forces that sway our thinking in irrational ways. Pattern recognition is very helpful in familiar...

  Nursing Economics, 03/01/09 by Karlene M. Kerfoot · More from publication

• Leadership: social identity and guiding from within 

  Executive Summary WHEN A LEADER ASSUMES the responsibility of leading a new unit, group, or organization, there is always a question of "How will...

  Dermatology Nursing, 02/01/09 by Karlene M. Kerfoot · More from publication

• Good is not good enough: the culture of low expectations and the leader's challenge 

  * When people believe that what they do is "good enough," excellence will never occur. UNFORTUNATELY, PEOPLE become accustomed to working in...

  Nursing Economics, 01/01/09 by Karlene M. Kerfoot · More from publication

• Leadership, civility, and the 'no jerks' rule 

  * Nursing organizations and hospitals are not immune from the ravages of incivility. HOSPITALS AND HEALTH CARE organizations are a reflection of...

  MedSurg Nursing, 12/01/08 by Karlene M. Kerfoot · More from publication