Article Results (Showing 1 - 10 of 51) RSS Alert
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Why Good Practices Sometimes Go Bad
BATTLING THE SUCCESS SYNDROME It's been called the Success Syndrome: the point at which successful practices begin to rest on their laurels;...
Optometric Management, 07/01/06 by Levoy, Bob · More from publication -
Brainstorming for Improvement
Want to make your practice better? Get your staff in on the act. Looking for ways to attract new patients or reactivate former ones? Reduce...
Optometric Management, 06/01/06 by Levoy, Bob · More from publication -
Do Incentive Plans Really Work?
Consider the inevitable cons before you implement one in your practice. Employee incentive plans are meant to increase practice revenues,...
Optometric Management, 04/01/06 by Levoy, Bob · More from publication -
Pop Quiz: A Quick Test of Your Loyalty I.Q.
DO YOU SET THE BAR TOO LOW? "Increased customer loyalty is the single most important driver of longterm profitability," say Scott Robinson and...
Optometric Management, 03/01/06 by Levoy, Bob · More from publication -
Check Your Expectations
Let's look at the saddest mistake of practice management. Perhaps the saddest mistake of practice management, one that causes endless...
Optometric Management, 02/01/06 by Levoy, Bob · More from publication -
Get Them Off to a Good Start
First impressions matter when it comes to a new employee's success. "How new employees are treated on their first day," writes James B. Miller,...
Optometric Management, 11/01/05 by Levoy, Bob · More from publication -
Measure Before You Manage
* How do you determine if a newly-hired team member is right for the job for which you hired him or her - and equally important, right for your...
Optometric Management, 10/01/05 by Levoy, Bob · More from publication -
Get Them Motivated
Identify employees' job-related needs and watch their performance improve. In order to put employees' motivation in high gear (and keep it there)...
Optometric Management, 09/01/05 by Levoy, Bob · More from publication -
What People Value in a Doctor
THEIR PRIORITIES MAY SURPRISE YOU * A recent survey of what people value in choosing a doctor identifies some of the factors that ultimately affect...
Optometric Management, 08/01/05 by Levoy, Bob · More from publication -
Psychological Contract, The
Communication is key to understanding your associate's expectations. In his classic article, "The Psychological Contract: Managing the Joining-Up...
Optometric Management, 07/01/05 by Levoy, Bob · More from publication
