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Keys to outstanding service and better marketing: this experienced administrator has learned that consistent performance and problem-solving follow-up are essential to facility growth

As a long-term care administrator for the past 17 years, I have discovered, through experience, deduction, perseverance, and much trial and error,...
Nursing Homes, 09/01/06 by Mark Presutti · More from publication

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Your Work Calculating Payback Period

Calculating Payback Period
Your Industry Inside Delta's Grandiose Plan to "Win" New York

Inside Delta's Grandiose Plan to "Win" New York

I briefly talked about Delta's (DAL) strategy to "win" New York last week, so today I thought I would elaborate on that. I had the chance to speak with Delta's SVP-New York Gail Grimmett on what they've been doing. My biggest question was . . . what does it mean to "win" New York?
Your Money Dumbest Things You Do With Your Money

Dumbest Things You Do With Your Money

Even smart people make financial moves that are downright illogical. Emotions and superstitions have a sneaky way of keeping you from rational financial decisions. But dumb choices can have serious, real-world consequences. Here are some of the biggest blunders we all make, plus tips from the experts on how to keep cool.

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