Article Results (Showing 1 - 10 of 35) RSS Alert
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MAXIMIZE YOUR OPPORTUNITIES AT INDUSTRY EVENTS
Over the past several years there has been a significant change in the number and types of events conducted by our industry. Those who attend these...
Motor, 05/01/09 by O'Connor, Bob · More from publication -
DOES THE DEFINITION OF 'INSANITY' APPLY TO YOU?
Einstein's oft-quoted definition of insanity is 'to continue to do what you've always done and somehow expect different results.' While most shop...
Motor, 02/01/09 by O'Connor, Bob · More from publication -
MORE STRATEGIES to REMAIN PROFITABLE in an ECONOMIC DOWNTURN
In May we offered suggestions on how independent repair shops can remain profitable in a down economy. Guess what. The state of the economy is...
Motor, 11/01/08 by O'Connor, Bob · More from publication -
EXPENSE MANAGEMENT STRATEGIES
There are three main routes to profitability-increasing sales, increasing gross profits and reducing operating expenses. While for the most part...
Motor, 08/01/08 by O'Connor, Bob · More from publication -
REMAINING PROFITABLE IN A DOWN ECONOMY
An unstable stock market, foundering lending institutions, real estate foreclosures, high unemployment and other worrisome issues are taking a...
Motor, 05/01/08 by O'Connor, Bob · More from publication -
Business SENSE: PLANNING FOR NEXT YEAR . . . AND BEYOND
We've found that most shop owners do not formally plan how they're going to grow their businesses from one year to the next, and even beyond that....
Motor, 11/01/07 by O'Connor, Bob · More from publication -
Business SENSE: TRAINING YOURSELF AND YOUR STAFF TO WIN
While professional athletes can be considered to be at the top of their game, savvy team owners never stop investing in great coaches. You'd be...
Motor, 02/01/07 by O'Connor, Bob · More from publication -
Business SENSE: Need More BUSINESS?
Most shops are experiencing lower sales volume this year than in years past. A vast majority combat this shortfall by conducting aggressive...
Motor, 11/01/06 by O'Connor, Bob · More from publication -
CUSTOMER DATABASES: ARE YOURS UNDERUTILIZED?
Databases are a shop owner's most valuable asset. Having a better understanding of them and maximizing their use will serve you well in today's...
Motor, 08/01/06 by O'Connor, Bob · More from publication -
WELL-TRAINED, WELL-EQUIPPED SERVICE ADVISOR, THE
The vast majority of service advisors at independent shops are both ill-equipped and poorly trained. That can severely limit a shop's chances of...
Motor, 05/01/06 by O'Connor, Robert "Bob" · More from publication
