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Discovering POS: positively outrageous service
A restaurant consultant has identified a number of successful participative service techniques called "Positively Outrageous Service" (POS) which...
Nation's Restaurant News, 06/21/93 by T. Scott Gross · More from publication -
"Outrageous Service" keeps them laughing - getting the customer involved in surprise services brings satisfaction and sales increases - Column
A restaurant franchise owner recommends surprise service that involves the customer. His sales increased heavily in 1990 and 1991. He believes in...
Nation's Business, 03/01/92 by T. Scott Gross · More from publication
