Article Results (Showing 1 - 10 of 203) RSS Alert
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Do You Have a Sales Prevention Department in Your Company? Part I
Back in the February 1994 issue of Telemarketing magazine (the parent publication of this magazine), I wrote an editorial with the above title....
Customer Inter@ction Solutions, 10/01/09 by Tehrani, Nadji · More from publication -
On Differentiation and Positioning: Every Company Wants To Be A Peacock In The Land Of Penguins But Few Companies Know How To Do It Right! Part II
Editor's Note: Exactly IO years ago, I wrote this editorial. To the extent that problems explained herein still exist, I felt compelled to...
Customer Inter@ction Solutions, 09/01/09 by Tehrani, Nadji · More from publication -
On Differentiation and Positioning: Every Company Wants To Be A Peacock In The Land Of Penguins But Few Companies Know How To Do It Right! Part I
Editor's Note: Exactly IO years ago, I wrote this editorial. To the extent that problems explained herein still exist, I felt compelled to...
Customer Inter@ction Solutions, 08/01/09 by Tehrani, Nadji · More from publication -
Death Of The Sales Manager, The
To do justice to this subject matter, one must make reference to Arthur Miller's legendary play entitled, The Death of a Salesman. To refresh your...
Customer Inter@ction Solutions, 07/01/09 by Tehrani, Nadji · More from publication -
Thoughts On Attitude
The Breakfast with the Legendary Jack Welch Not long ago, Rich Tehrani, President of TMC, and I had the rare privilege of having breakfast with...
Customer Inter@ction Solutions, 06/01/09 by Tehrani, Nadji · More from publication -
Effective Hiring and Keeping "The Right People": 44 Characteristics of "The Right People"
Nowadays, because of the current horrible state of the economy and the fact that Mr. Obama has decided to spend trillions of dollars to create...
Customer Inter@ction Solutions, 05/01/09 by Tehrani, Nadji · More from publication -
In Memoriam, William J. Conway
It is with sadness that Customer Interaction Solutions reports the passing of one of the pioneers of the teleservices industry, William J . Conway...
Customer Inter@ction Solutions, 04/01/09 by Tehrani, Nadji · More from publication -
Boardroom REPORT
The Boardroom Report provides the CRM, customer interaction and call center industry's view from the top, featuring the sector's first in-depth,...
Customer Inter@ction Solutions, 04/01/09 by Tehrani, Nadji · More from publication -
True Stimulus Belongs In Call Centers & SMBs
These are critical times in our history. Our country is in the midst of economic turmoil, the likes of which we have rarely - if ever - seen...
Customer Inter@ction Solutions, 04/01/09 by Tehrani, Nadji · More from publication -
THINKING OUTSIDE THE BOX CREATING NEW JOBS FOR AMERICA... WITHOUT SPENDING $819 BILLION A MESSAGE TO PRESIDENT OBAMA
I watch with fear and amazement as our Government takes on responsibilities best left to the private sector. Government should stop pretending and...
Customer Inter@ction Solutions, 03/01/09 by Tehrani, Nadji · More from publication
