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Testing the expectancy disconfirmation model of citizen satisfaction with local government.(Report)

It is important for public administration researchers and practitioners to understand better the process citizens use to form overall...
Journal of Public Administration Research and Theory, 10/01/06 by Van Ryzin, Gregg G. · More from publication
impact of legal counsel on outcomes for poor tenants in New York City's Housing Court: Results of a randomized experiment, The

This article presents results of the first randomized experimental evaluation of a legal assistance program for low-income tenants in New York...
Law & Society Review, 01/01/01 by Seron, Carroll; Van Ryzin, Gregg; Frankel, Martin · More from publication

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Your Work The 7 Interview Questions You Must Ask

The 7 Interview Questions You Must Ask

Forget 'What are your strengths and weaknesses?' If you want to get the real dope on prospective employees, ask job candidates these seven questions.
Your Industry Time for Automakers to Get Ready for 45 MPG Limits

Time for Automakers to Get Ready for 45 MPG Limits

The Consumer Federation of America wants to see 45-mpg cars and trucks by 2020, and it thinks the industry should start preparing for that now. It also wants the EPA (not the federal traffic safety agency) to take the lead on legislation.
Your Money Dumbest Things You Do With Your Money

Dumbest Things You Do With Your Money

Even smart people make financial moves that are downright illogical. Emotions and superstitions have a sneaky way of keeping you from rational financial decisions. But dumb choices can have serious, real-world consequences. Here are some of the biggest blunders we all make, plus tips from the experts on how to keep cool.