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All Publications
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<lastBuildDate>Fri, 11 Dec 2009 14:50:05 PST</lastBuildDate>
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<item>
	<title><![CDATA[Telemarketing - You are now entering the call center workstation ... proceed with caution]]></title>
    <link>http://findarticles.com/p/articles/mi_qa3629/is_199511/ai_n8713673/</link>
	<description><![CDATA[November  1, 1995 -- A part from the occasional paper cut, the American office was once considered a safe haven from injury by the relatively small number of "paper...]]></description>
	<author>Griffith, Kathy</author>
	<pubDate>Wed, 01 Nov 1995 15:59:59 PST</pubDate>
</item>
<item>
	<title><![CDATA[Telemarketing - Building a better call center: Tools and technology for practical, customer-oriented telemarketing strategies]]></title>
    <link>http://findarticles.com/p/articles/mi_qa3629/is_199511/ai_n8716149/</link>
	<description><![CDATA[November  1, 1995 -- Although outbound telemarketing agents work at a predictable pace, in bound calling cycles fall to the whim of the consumer. Predicting those peaks...]]></description>
	<author>Wingard, Carol</author>
	<pubDate>Wed, 01 Nov 1995 15:59:59 PST</pubDate>
</item>
<item>
	<title><![CDATA[Telemarketing - Practical tips on complying with the new telemarketing sales rule]]></title>
    <link>http://findarticles.com/p/articles/mi_qa3629/is_199511/ai_n8732839/</link>
	<description><![CDATA[November  1, 1995 -- As the effective date of the Federal Trade Commission's (FTC's) new Telemarketing Sales Rule draws near, companies need to begin thinking about...]]></description>
	<author>Goldstein, Linda</author>
	<pubDate>Wed, 01 Nov 1995 15:59:59 PST</pubDate>
</item>
<item>
	<title><![CDATA[Telemarketing - Loyalty marketing ... because companies live or die by repeat business]]></title>
    <link>http://findarticles.com/p/articles/mi_qa3629/is_199511/ai_n8723505/</link>
	<description><![CDATA[November  1, 1995 -- Historically, when upgrading customer service first appeared as a business strategy, it was perceived as something you might be obliged to do if...]]></description>
	<author>Tehrani, Nadji</author>
	<pubDate>Wed, 01 Nov 1995 15:59:59 PST</pubDate>
</item>
<item>
	<title><![CDATA[Telemarketing - Focus on: How to combat toll fraud]]></title>
    <link>http://findarticles.com/p/articles/mi_qa3629/is_199511/ai_n8728125/</link>
	<description><![CDATA[November  1, 1995 -- Some estimate that telephone fraud in the U.S. exceeds 3 billion dollars annually. The frightening part is that this is only from customer premise...]]></description>
	<author>Aginsky, Alon</author>
	<pubDate>Wed, 01 Nov 1995 15:59:59 PST</pubDate>
</item>
<item>
	<title><![CDATA[Telemarketing - fourth-annual headset feature chart, The]]></title>
    <link>http://findarticles.com/p/articles/mi_qa3629/is_199511/ai_n8730721/</link>
	<description><![CDATA[November  1, 1995 -- Telephone headsets are becoming ubiquitous not only to the telemarketing industry, but to every other industry where the telephone is used to...]]></description>
	<author></author>
	<pubDate>Wed, 01 Nov 1995 15:59:59 PST</pubDate>
</item>
<item>
	<title><![CDATA[Telemarketing - Probing skills to uncover customers' needs]]></title>
    <link>http://findarticles.com/p/articles/mi_qa3629/is_199511/ai_n8731781/</link>
	<description><![CDATA[November  1, 1995 -- Once you know who your prospects are, how to find them, and how to get their attention, you must learn how to get them excited about what you have...]]></description>
	<author>Anthony, Mark</author>
	<pubDate>Wed, 01 Nov 1995 15:59:59 PST</pubDate>
</item>
<item>
	<title><![CDATA[Telemarketing - Opportunities in the reseller/aggregator long-distance market]]></title>
    <link>http://findarticles.com/p/articles/mi_qa3629/is_199511/ai_n8722444/</link>
	<description><![CDATA[November  1, 1995 -- In the past few years, the discount long-distance market has virtually erupted. A host of national and regional long-distance carriers and...]]></description>
	<author>Bornstein, Jeffrey</author>
	<pubDate>Wed, 01 Nov 1995 15:59:59 PST</pubDate>
</item>
<item>
	<title><![CDATA[Telemarketing - Are you prepared to service the DRTV market?]]></title>
    <link>http://findarticles.com/p/articles/mi_qa3629/is_199511/ai_n8730720/</link>
	<description><![CDATA[November  1, 1995 -- You've heard the direct response TV (DRTV) market could be a lucrative venture for your service agency and you're ready to take the plunge. Or are...]]></description>
	<author>Stoller, Sheldon</author>
	<pubDate>Wed, 01 Nov 1995 15:59:59 PST</pubDate>
</item>
<item>
	<title><![CDATA[Telemarketing - Beware of the Robo Salesperson]]></title>
    <link>http://findarticles.com/p/articles/mi_qa3629/is_199511/ai_n8729676/</link>
	<description><![CDATA[November  1, 1995 -- "I don't know what I just witnessed," my manager declared to me as I hung up from a sales call. "What happened to you, Brian?"
Even though it was...]]></description>
	<author>Geery, Brian J</author>
	<pubDate>Wed, 01 Nov 1995 15:59:59 PST</pubDate>
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